NHS Care Record Guarantee

The aim of the NHS in England is to provide you with the highest quality of healthcare. The NHS also aims to gain evidence that will improve health and care through research. To do this, they must keep records about you, your health and the care the NHS has provided to you or plan to provide to you. NHS care records may be electronic, on paper or a mixture of both, and organisations use a combination of working practices and technology to keep to this guarantee.

You have the right to privacy and confidentiality and to expect the NHS to keep confidential information safe and secure. This guarantee is their commitment that NHS organisations and those providing care on behalf of the NHS will use records about you in ways that respect your rights and promote your health and wellbeing.

To read more about the NHS Care Record Guarantee, click here.

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